TOKYU HANDS

MENU

FAQ

Do you accept credit cards?

Yes, you can use the following credit cards:
VISA, MasterCard, DC, Diners, American Express, JCB, MUFG NICOS, Rakuten KC, Takashimaya Cards, VIEW CARD, and TOP.

  • VISA
  • MasterCard
  • DC
  • Diners
  • American Express
  • JCB
  • MUFG
  • UFJ
  • NICOS
  • Rakuten
  • KC
  • Takashimaya Cards
  • VIEW Card
  • TOP

※Please note that products available differ depending on the shops.

Do you sell tax-free items?

Yes, you can buy products tax-free at some of our stores. (Please check our list for participating stores.)

tax-free

Do you accept China UnionPay cards?

Yes, you can use this card at some of our stores.
We are currently holding a campaign for a 5% discount when you purchase our products with a China UnionPay card.
(Please check our list for participating stores.)

UnionPay銀聯

Is there a free Wi-Fi spot available?

Some stores offer free Wi-Fi. Please check our list for participating stores. (Hotspot name: Hands_FreeSpot)

WiFi

Do you accept traveler’s checks?

No, we do not.

Can I exchange foreign currency into Japanese yen?

No, you cannot.

Do you ship internationally?

No, we do not. (Please check domestic delivery fees at each store.)

Do you offer gift wrapping?

Yes, we offer our original wrapping service free of charge.

gift

How do I get to a store? Are there parking lots?

Please check the website for details on each store.

Business Hours

Business hours are different depending on stores. Please see on each store’s web site.

FAQ